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Cyber aware

Netbank – Safe and secure use 

By 13 March 2021No Comments4 min read

Here are five Rabbon advises to use netbank


If you follow these advises, you will be safe against netbank frauds 

Keep your password, Security codes at a safe place. 

Security codes and passwords are the way your bank knows that you are the one logging in. It is therefore important that this information is secured at all times. You must take care that this information is not easily available either by writing it down and storing it in an insecure place, or by the code or password being so simple that you can guess.  

If your code or password goes easily available , a malicious person can log in to your account, order things in your name, or pretend to be you (commit ID theft). 

1. Choose good passwords 

Always choose a password that is both difficult to guess and not found in any dictionary. Codes such as birth dates or passwords such as “cake” are bad choices. For a targeted person who has some knowledge of you or hackers who use large glossaries in automated attacks, such codes and passwords are easy to crack. 

 A rule of thumb is that number codes should be randomly selected, and passwords should be as long as possible and contain both characters, numbers and a mixture of uppercase and lowercase letters. 

 Avoid using the same password in different places. If you only use one password for “everything” and this goes astray, a malicious person can quickly access all the resources and do all the more damage. 

2.Keep your PC/Laptops updated and secure. 

  • Keep your OS updated 
  • Use updated antivirus program 
  • Backup your PC/Laptop/Mac 
  • Do not share your device with others.However, if yu have to for example with family members then create a separate user for each and don give them administrator rights. 
  • Think wisely before using open wireless network, never use netbank on open wireless connection. If you have to use your own mobile hotspot instead. Configure your hotspot with a strong password

3.Always write the address of your netbank in browser 

Never provide private information by e-mail, and do not click on links to the online bank. 

 One way hackers use to obtain your bank information is through so-called phishing attempts. This usually consists of you receiving an e-mail that appears to be from the bank, asking you to click on a link to confirm your password or other personal information. 

 The link you click on leads you to a page that looks identical to the online banking page you are used to, but is actually in a completely different place. 

Australian banks and financial institutions will never send you an e-mail asking you to provide a security code, password or other account information. Contact the bank if you are in doubt as to whether an e-mail you have received is genuine. 

 It is easy to forge the sender address on an email. It is also easy to mimic the login page of your bank – and often you do not take the time to double check that the address in the address field of the browser is correct. 

Therefore, never give out codes, passwords, or other account information based on an email you receive, and instead enter the address in the browser instead of following a link. 

4.Remember to logout from your net bank account 

When you have finished what you are going to do in the online bank; always log out. 

Even if the online bank will automatically log you out after a certain time, there may be a chance that unauthorized persons will gain access to it in the meantime if you leave the online bank up and leave the machine. 

Advanced malicious software can also exploit open pages when it detects that your computer is not in use. 

 To make sure you are properly logged out. Do not just close the browser: always use the “Log Out” link in your online bank first, and rather close the browser when you have finished logging out. 

5.Always close your net bank mobile app from your phone 

If you are using a mobile app for net banking, rule 4 applies to the mobile app as well. In case of ios devices, double click the home button and then find net bank app and close it. In case of android device from home page click on 3 bars on the left side to open all open apps and then find the net banking app and close the app. 

Use the same methodology whenever you use wallet pay apps like google pay, apple pay or any other wallet app  to pay for your goods on bank terminals. 

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